Prime 5 Retail Worker Scheduling Software program + Methods to Use

Scheduling shifts to your retail enterprise ought to be easy, however in actuality, it may possibly rapidly flip right into a logistical nightmare.

Utilizing a spreadsheet or on-line calendar can get messy, and may quickly result in poor communication, staffing shortages or errors, calendar clashes, updates that workers don’t see till it’s too late, and disorganized shifts. This may result in sad workers, pissed off managers, and sudden extra time prices.

That’s why retail scheduling software program is a must have for your enterprise.

Devoted digital platforms like Homebase are an all-in-one resolution. They allow you to allocate shifts, plan your week utilizing templates, give workers their schedule forward of time, talk updates, resolve clashes, restrict extra time, and allow workers to handle adjustments or time without work with out fuss.

No extra disorganization — simply happier workers who really feel revered and empowered, an atmosphere with higher morale and productiveness, a well-managed retailer, streamlined shifts, value financial savings, and a calendar that works.

However which scheduling software program is best for you? With so many to select from, it may be straightforward to really feel that selecting the right platform is simply one other factor in your to-do checklist.

That’s why we’ve lower to the chase to:

✔ Clarify precisely what retail scheduling software program is and why it’s so mandatory

✔ Evaluate our prime 5 retail worker scheduling platforms that can assist you determine

✔ Take a look at how poor worker scheduling can harm your enterprise

✔ Checklist our advisable finest practices to go from scheduling battle to success

Let’s get began.

What’s retail scheduling software program?

Retail scheduling software program refers to digital options that allow managers to coordinate schedules for retail workers. Good platforms hold issues organized throughout the whole staff and make shift allocation simpler and quicker.

It may be an efficient resolution to conventional options akin to paper, e-mail, shared calendars, or spreadsheets, which could be simply misinterpret, misplaced, or broken. These are additionally far tougher to replace, share, or coordinate within the occasion of last-minute adjustments or updates inflicting no finish of confusion.

Options to search for when selecting your retail scheduling software program

One of the best retail scheduling software program platforms allow you to:

  • Publish a schedule and notify your staff immediately by textual content, e-mail, or app alert
  • Hold the schedule up to date all over the place by way of an on the go on a smartphone app
  • Ship alerts for adjustments and ensure workers have seen updates, and keep away from extra time
  • Use templates to save lots of hours every week on common scheduling
  • Observe workers availability, time without work, and trip days to keep away from conflicts
  • Construct your preferrred schedule based mostly on gross sales targets
  • See how a lot workers wages are costing you as shifts are accomplished
  • Submit open shifts and allow workers to say them by way of the identical app
  • Adjust to labor legal guidelines and authorized scheduling necessities

For all-in-one apps like Homebase, workers scheduling is just the beginning.

Different key instruments embrace time clocks, payroll, inside workers communication, workers hiring, and onboarding to enhance effectivity whereas saving time and prices.

It additionally allows managers to test in recurrently and workers to offer suggestions after every shift. Homebase additionally handles workers perks and rewards to construct belief and productiveness.

The 5 finest retail worker scheduling software program platforms for 2023

1. Homebase


Caption: Homebase is specifically designed for groups which are paid by the hour.

Homebase is a devoted administration platform specifically designed for small companies with hourly staff. Excess of a easy scheduling app, it additionally handles payroll, hiring and onboarding, HR, and timesheets, facilitates nice staff communication, and practices to spice up and keep worker happiness. Homebase helps make your retail enterprise an environment friendly and pleased place to work.

Greatest for: Small companies with hourly workers.


  • An all-in-one resolution.
  • Instruments for scheduling, payroll, time clock, hiring and onboarding, staff communication, HR and compliance, and worker happiness.
  • Integration with POS techniques, jobs boards, and payroll providers.
  • Accessible as a cell app on the go (iOS and Android).


  • Not all options can be found on the free plan.


  • Begins at a free plan for 1 location and limitless workers.
  • Ranges from $20 to $80 per 30 days per location, relying on the package deal and the variety of options included.

2. ConnectTeam


Caption: ConnectTeam affords three ‘hubs’ for various areas of your enterprise.

ConnectTeam is an worker administration app that helps to simplify staff communication and enhance skilled abilities. It has three “hubs” specialised for various sections of your organization, from Operations to Communications to HR.

Greatest for: Corporations whose groups are “deskless,” digital, and distant.


  • A cell app resolution that permits scheduling by way of a visible calendar.
  • Sends notifications and reminders to workers, and affords an in-app chat operate.
  • Manages clock ins and outs, in addition to doc administration.
  • Allows weekly aim setting, rewards for a job effectively accomplished, and company-wide bulletins.


  • The free plan solely permits ten customers and restricted options.
  • The three “hubs” are priced individually, which can be complicated in case you’re searching for a real all-in-one resolution.


  • Begins with a free plan.
  • Rises to $29 per 30 days for Fundamental, $49 for Superior, and $99 for Professional.
  • Every paid plan covers 30 customers and fees additional for every further person.

3. ZoomShift


Caption: ZoomShift has a easy model and focus and is designed for hourly scheduling.

ZoomShift is designed primarily to make scheduling hourly workers simpler. With a easy focus, it’s intuitive and quick to make use of and affords most of the main incorporates a scheduling app ought to embrace. With a visible dashboard and distant entry, it might be a useful resolution for each managers and workers.

Greatest for: Companies that must deal with easy scheduling, time monitoring, and labor prices.


  • Affords work scheduling and time without work monitoring
  • Manages trip time throughout the identical app
  • Allows shift swaps.
  • Its Starter plan consists of.


  • Affords a 14-day free trial however no free plan.
  • Has fewer options than some comparable rivals.
  • Costs per worker per 30 days moderately than solely by options, so it might add up for bigger groups.


  • Affords a free 14-day trial.
  • Paid plans begin at $2 per worker per 30 days for Starter, and $4 per worker per 30 days for Premium.
  • Affords a Customized Enterprise deal for firms with 100+ workers.

4. Humanity


Caption: Humanity is a very good resolution for bigger companies, with a complete dashboard.

Humanity affords worker scheduling software program appropriate for a variety of industries, together with healthcare, hospitality, and sure — retail. One in every of its fundamental features is providing data-driven forecasting to supply automated scheduling for simpler planning and predictable workers scheduling.

Greatest for: Larger companies with a lot of workers that may profit from automation and require watertight authorized compliance proper from the beginning.


  • Integrates with HR administration platforms akin to Oracle Human Capital Administration and BambooHR.
  • Makes use of knowledge and templates to assist schedule routinely. Contains an worker app.


  • Very vast focus, much less particular or tailor-made to retail companies with hourly-paid workers.


  • Affords a free trial.
  • Plans vary from Starter to Basic to Enterprise.
  • Pricing is offered on request.

5. Sling


Caption: Sling has two objectives: To save lots of money and time.

Sling is a scheduling and worker communication platform that seeks to assist firms save hours and cut back labor prices. It goals to make scheduling straightforward and fast, and allows managers to ship group or particular person messages to workers from throughout the identical platform.

Greatest for: Sling has specific expertise with massive hospitality and meals companies.


  • Affords visible templates for quick scheduling and straightforward inside communication by way of the app-style messaging characteristic.
  • Additionally consists of time monitoring, payroll processing, extra time monitoring, syncing for sick days, and customizable labor reporting.
  • Easy to make use of for each managers and workers.


  • Designed to be used by massive and small companies, moderately than specializing within the challenges and distinctive conditions confronted by small companies particularly.


  • Affords a free trial.
  • Begins at a free plan with key options, limitless areas, and workers.
  • Premium begins at $1.70 per 30 days per person.
  • Enterprise begins at $3.40 per 30 days per person for all options.

How poor retail workers scheduling can harm your enterprise

As your enterprise grows, utilizing retail scheduling software program may also help keep away from points attributable to extra conventional strategies, akin to print-outs and spreadsheets.


Utilizing print-outs or Excel spreadsheets each week to handle your retail workers scheduling opens your enterprise as much as main disorganization.

Paper is time-consuming to handle, can get broken, thrown out, or just misplaced, and identical to spreadsheets, they’re not straightforward to share or test who’s seen them.

This implies workers could battle to test their schedule, hold their time organized, and danger not seeing updates till it’s too late.

Retailer staffing stress

At its easiest, workers scheduling is about ensuring your workers are the place they have to be if you want them.

Disorganized scheduling makes this tougher, and also you run the danger of getting hours with out sufficient workers or afternoons with extra workers members than you want or can afford. This may be disruptive and expensive, and has the potential to make clients sad when there’s nobody there to assist.

An absence of workers may vastly have an effect on your success; a 2022 Zendesk report discovered that round 61% of shoppers would swap to a brand new model after only one dangerous customer support expertise.

Sad workers

Poor scheduling also can result in chronically sad workers who subsequently must handle inconsistencies with their work schedule.

Final-minute adjustments, a scarcity of communication about updates, scheduling conflicts, and the lack to commerce shifts or request time without work implies that your staff won’t ever know once they’re wanted, can’t plan upfront, and really feel as if their time just isn’t revered.

In actual fact, a Homebase examine of greater than 100 workers discovered that when companies printed their schedule with just one to a few days’ discover, workers turnover averaged 42%, however when companies printed their schedule with eight days’ discover or extra, this dropped solely 26%.

Sad workers are much less engaged, which may result in extra no-shows, poor productiveness, and excessive churn (which means much less skilled workers, extra money spent on hiring, and extra time spent on coaching).

Annoyed managers

Coping with disorganized shops, staffing stress, and sad workers will even negatively affect retail managers.

This causes dissatisfaction among the many complete staff, in addition to a scarcity of productiveness and engagement that filters all the way down to your complete retail workers. Similar to sad workers, pissed off managers are additionally extra more likely to go away extra rapidly.

Additional time prices

Failure to maintain monitor of workers scheduling due to poor group and techniques means workers could simply find yourself working too many hours (at the same time as some don’t decide up sufficient hours). This may increasingly lead you to pay sudden extra time prices, which may put your enterprise revenue in danger.

Authorized implications

Poor scheduling practices additionally danger by accident breaching labor legal guidelines with regards to misclassifying staff, failing to trace work hours or hold correct cost data, or guidelines about time without work and breaks versus time labored.

Breaching labor legal guidelines not solely places retail enterprise house owners liable to authorized ramifications that would shut down their complete firm, however scheduling staff or failure to pay in breach of labor legal guidelines may additionally result in workers burnout, illness, and excessive churn.

Retail scheduling finest practices

Let’s check out some finest practices for setting your retail scheduling up for fulfillment.

Greatest practices embrace:

  • Ensuring you perceive labor legal guidelines in your space
  • Scheduling upfront to keep away from clashes or conflicts
  • Decreasing extra time
  • Making your scheduling system accessible on the go
  • Fostering open staff communication
  • Accommodating workers requests

A devoted workers scheduling app like Homebase could make these practices far simpler to handle and apply, with out additional guide admin or stress. Right here’s how.

Perceive labor legal guidelines in your space

Retail companies have a duty to grasp and adjust to the entire labor legal guidelines for the states wherein they function. You may test your state’s legal guidelines on our labor legal guidelines pages.

Guidelines embrace paying the minimal wage, the quantity legally required for extra time pay, hours, the required size of paid meal and relaxation breaks, little one labor guidelines, and rules on closing paychecks, go away, hiring, and report retaining. These guidelines can then be utilized to your weekly or month-to-month scheduling.

Schedule upfront

Scheduling upfront is one of the simplest ways to keep away from workers getting slowed down in timetable clashes or managers dealing with a scarcity of worker availability. It implies that everybody is aware of what they’re doing, and workers are much less more likely to must reschedule. Managers can plan their scheduling course of in accordance with funds objectives, and workers really feel their time is extra revered.

Superior planning means happier staff, higher customer support, and better productiveness.

Scale back extra time

Save prices and cut back workers burnout too. Instruments like Homebase assist you to hold monitor of budgets and prices as you schedule workers and ship alerts to keep away from pricey extra time. Additional time can incur additional prices for your enterprise as a result of it’s sometimes paid at round 1.5 occasions the traditional wage.

Whereas it’s essential to pay workers correctly in the event that they put in additional hours, this shouldn’t be a daily incidence. An excessive amount of extra time will likely be costly to your firm and in addition dangers inflicting workers to burn out and develop drained, sick, or resentful.

Make your scheduling software program accessible on the go

It’s far simpler to verify workers are alerted to shifts and adjustments in real-time if they’ve entry to scheduling on the go by way of a cell app.

One of the best scheduling platforms supply an app that has all features accessible remotely. Meaning managers can coordinate timings even when they’re not on-site and workers know what’s occurring as quickly as potential (no extra counting on a paper schedule on a noticeboard!)

Foster open communication in your staff

Good workers scheduling isn’t nearly giving workers shifts and transferring on. It’s additionally about empowering workers to take management of their schedules, and giving them the ability to alter shifts with coworkers, request time without work, and hold them knowledgeable of any adjustments.

That is a part of constructing a constructive, clear tradition the place workers really feel pleased and knowledgeable at work (the truth is, a 2021 McKinsey examine discovered that good communication made workers 5 occasions extra more likely to report elevated productiveness).

This boosts customer support and effectivity and reduces supervisor workload, as workers share schedules with one another instantly and handle shifts amongst themselves.

Accommodate requests as finest as potential

One of the best retail workers scheduling makes time without work as stress-free as potential. You need to have the ability to grant workers trip and sick days the place potential with out forgetting the dates and operating into scheduling points.

Utilizing a software that retains all the things in a single place will sync days off with timetabling, so there’s no danger of by accident scheduling somebody who isn’t accessible or inflicting battle with workers who’ve already deliberate time away.

One of the best retail scheduling instruments: Happier workers, happier retailer

Retail scheduling instruments could sound as in the event that they’re about herding workers into the appropriate place and nothing extra.

However truly, essentially the most profitable retail software program options go a lot additional than easy timetabling and supply scheduling options that promote streamlined processes and respect workers’ time and happiness.

One of the best retail scheduling instruments allow you to maintain workers within the loop, sync updates, cut back prices, keep away from extra time, and protect authorized compliance to attenuate conditions and make your retail enterprise a constructive and well-organized place to work for everybody concerned.

We designed Homebase to be an all-in-one software that particularly helps small companies with hourly workers, whose managers perceive how essential it’s to respect workers and apply finest practices to scheduling.

Digital retail scheduling instruments may also help foster a happier and extra profitable retailer, which implies happier workers and happier managers. (No herding cats required. Common cats are non-compulsory).