Drugstores are favorably seen for his or her comfort, however they are not normally essentially the most cost-effective locations to do your buying. From hovering prescription costs to dearer on a regular basis gadgets, it is easy to rack up fairly a invoice at shops like Walgreens. In reality, pricing surveys from Shopper Reviews, ConsumerWorld, and MarketWatch have all revealed that drugstore costs for generally purchased merchandise are sometimes larger than these at grocery shops and big-box retailers like Walmart and Goal.
With that in thoughts, the very last thing you need to have occur once you do store at Walgreens is to seek out out that you’ve got additionally been overcharged for one thing—however some clients are reporting simply that. Learn on to seek out out what it is best to search for in your Walgreens’ receipts to see if the corporate owes you a refund.
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Walgreens buyers know all-too-well what it is wish to get hit with larger prices from the pharmacy chain. In Could, consultants from Shopper Reviews launched an alert to clients, warning them that they might be spending extra money than they should on prescriptions by shopping for them from Walgreens as an alternative of from on-line pharmacies.
These aren’t the one excessive prices to concentrate on. On July 1, the retailer revealed that it was now not providing free COVID testing for all, noting that Walgreens clients “will likely be required to confirm medical necessity with the intention to obtain no-cost COVID-19 testing.” Which means that solely those that are symptomatic, pregnant, have a high-risk situation, or have had a current publicity to somebody with a confirmed constructive COVID case will have the ability to get examined without spending a dime, whereas these getting examined for one thing like journey will seemingly face a $128.99 testing value.
Now, some Walgreens clients are dealing with added prices for one thing else—and it is perhaps greater than the retailer is legally allowed to cost.
Buyers in some areas of the nation are seeing a brand new “recycling price” on their Walgreens receipt. NewsChannel 9, an ABC-affiliate in Syracuse, New York, lately reported that not less than 4 Walgreens shops in Central New York at the moment are issuing the additional cost. In April, the Franklin Journal, a newspaper based mostly in Farmington, Maine, additionally reported that a number of Walgreens places in numerous elements of the state have been administering this price.
The added recycling price is supposed to be a bottle deposit based mostly underneath legal guidelines from each states, in keeping with each information shops. The New York State Division of Taxation and Finance (DTF) and the Maine Division of Environmental Safety (DEP) each require companies that promote bottled drinks in every state to gather a 5-cent deposit on each bottle offered.
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The bottle deposit mandates New York and Maine are supposed to stop littering and encourage recycling, because the 5-cent deposit is refundable to clients once they return bottles to shops. However it seems that some buyers are being overcharged, which might influence their capability to get their deposit again.
NewsChannel 9 reported that some Walgreens clients in New York are being charged one other 5-cent price along with the state-mandated 5-cent deposit. Again in April, the Franklin Journal revealed that buyers have been being charged 15 cents—which is 3 times the deposit quantity set by the state of Maine—for “recycling charges” at Walgreens shops.
“The deposit is about by the Legislature so you possibly can’t simply improve it to fifteen cents,” Scott Wilson, the mission manger of sustainability for Maine’s DEP, defined to the Franklin Journal. “You’ve gotten to have the ability to get your 15 cents again, in order that would not be a deposit.”
Sabrina Lawler, supervisor of the Walgreens shops in Norway, Maine, advised the Franklin Journal in April that she does not know when buyers began being overcharged for recycling charges. “It is a companywide subject that they are engaged on fixing,” she added, noting that staff at her shops attempt to be careful for the error however “do not all the time catch it.”
Walgreens has additionally indicated that the corporate as an entire is conscious of the problem. Kris Lathan, who works with Walgreens’ Chicago, Illinois, workplace, advised the Franklin Journal in an announcement that the retailer is “actively working to appropriate bottle deposit charges charged” within the state, whereas Walgreens advised NewsChannel 9 it is wanting into the problem inside its Central New York shops.
“Retailer groups are manually adjusting the charges till that is corrected in our system. Clients who have been charged an incorrect bottle deposit price can deliver their receipt into an area Walgreens for reimbursement. We thank our clients for his or her continued persistence and apologize for the inconvenience,” Lathan mentioned.
In response to NewsChannel 9, not less than two clients in Central New York have been issued a refund since noticing the overcharged price. Bernie Haines, retailer supervisor for the Walgreens in Bethel, Maine, advised the Franklin Journal that buyers can deliver their receipts again in the event that they have been charged an excessive amount of for a recycling price, and the shop “will take care” of them.