HireRight Assessment – What Makes HireRight Nice and The place HireRight Falls Quick

Hiring a foul apple could cause every kind of issues for any firm. That’s why employers use websites like HireRight to vet candidates earlier than hiring them. When you’re the hiring supervisor for a medical apply, for instance, a HireRight legal background test can assist you weed out candidates who might pose a danger to your organization—and your sufferers. 

However there’s worth in operating a background test on corporations that present background checks. That’s why we’ve taken a deep dive into the professionals and cons of HireRight.

HireRight brand logo

HireRight In contrast

HireRight didn’t land a spot on our record of the very best background test corporations. As a substitute, we propose GoodHire as your best option for SMBs due to its fast, dependable, and wallet-friendly companies. Run your first background test with GoodHire for simply $29.99.

  • Intelius — Greatest for limitless background checks
  • GoodHire — Greatest for versatile pricing and intermittent use
  • B&B Reporting — Greatest for next-day background test outcomes
  • Correct — Most reasonably priced background checks for small companies
  • VeriFirst — Greatest background test service for property administration corporations

Study extra about every of those wonderful companies in our record of the very best background test corporations

About HireRight

Whether or not you’re on the lookout for driving file checks, legal background checks, drug screenings, and even monetary background companies, HireRight does all of it. The corporate advertises its companies to quite a lot of industries, from hospitality and manufacturing to authorities and monetary companies—and extra. 

It additionally claims to be perfect for self-serve, small, midmarket, enterprise, and international purchasers. The HireRight useful resource library comes with quite a lot of articles that delve deeper into the best way background checks can assist you navigate the hiring course of in numerous industries. 

HireRight Well being and Stability

In October 2021, HireRight formally turned HireRight Holdings Company, a publicly traded firm on the NYSE below the inventory image HRT. The corporate has been round in some kind or one other since about 1990. 

Alongside the best way, HireRight merged with background screening firm Normal Data Companies (GIS) and purchased PeopleCheck, J-Display, and BackTrack. These acquisitions have doubtless helped HireRight widen its pool of companies supplied. However mergers and acquisitions are worrying occasions for workers and firm management alike, they usually can have an effect on firm stability and reduce shareholder wealth.

In whole, HireRight has acquired 5 corporations—three of them throughout the years since 2018. Nonetheless, the corporate’s been round for a number of a long time, and it doesn’t appear to be going anyplace anytime quickly. 

HireRight Pricing

Relating to pricing, we admire companies that make it simple for patrons to search out pricing data. Sadly, HireRight doesn’t make it simple to know the prices of its companies. We did some digging and located some pricing data, however not practically as a lot as we’d like. 

HireRight Pricing Construction

HireRight doesn’t record its costs anyplace on its web site. If you wish to use one in every of HireRight’s companies, you need to choose the service and fill out the suitable kind to get in contact with HR’s gross sales workforce.

For HireRight’s self-serve background screening companies by way of Backgroundcheck.com, pricing for a one-time bundle begins at $33.15 for a legal file test, SSN validation, and intercourse offender registry test. Outcomes are on the spot. For a county-level search along with these searches, you’ll have to pay $49.95 and might anticipate outcomes inside one to 3 days. A multi-county search prices $69.95.

HireRight Pricing Comparability

A legal background test, SSN validation, and intercourse offender registry test in your native county prices $49.95 with HireRight’s Backgroundcheck.com service. That is near the identical worth as GoodHire’s mid-tier bundle, which prices a one-time charge of $54.99. 

Nonetheless, GoodHire will get you extra options in your cash: an SSN hint, intercourse offender registry search, international watchlist information test, nationwide legal information test, and legal search in as many counties as you need. 

Correct’s mid-tier AccurateNow bundle, in the meantime, prices $62.05 per report plus a one-time $25 setup charge. You get an SSN hint, tackle historical past, 7-year legal historical past, a nationwide legal test with county verification, a world watch test, and a nationwide intercourse offender registry search.

So whereas HireRight prices barely lower than opponents, it provides fewer options for the mid-tier worth. 

HireRight Trials and Ensures

HireRight has no free plans, free trials, demos, or buyer ensures. As well as, it has no refund coverage—one thing that has contributed to a few of its unfavourable buyer evaluations. 

HireRight Background Test Firm Assessment

Whether or not you want an intensive legal historical past or a driving background test, HireRight provides each of those companies and extra. You’ll want to succeed in out to the HireRight gross sales workforce for many of those companies however you’ll get to take pleasure in them on the enterprise degree. 

SMBs can profit from HireRight’s sister web site, the affordably priced Backgroundchecks.com. Whereas HireRight provides a formidable suite of companies, it might have bitten off greater than it may chew. Our analysis unearthed a worrisome quantity of unfavourable buyer evaluations. For choices with extra dependable companies, see our high record of the very best background test corporations.

What Makes HireRight Background Test Firm Nice

Screenshot from HireRight's services page with descriptions of featured services.
HireRight provides quite a lot of companies to assist corporations conduct background checks and screenings.
  • Ease of use: It’s by no means enjoyable to wade by way of an advanced web site, particularly while you’re making an attempt to carry out critical duties like background checks. With its intuitive web site navigation and clear instructions for HireRight is straightforward to make use of. The primary menu is uncluttered, and 4 of the 5 menu objects—Companies, Industries, Sources, and Firm—characteristic a drop-down menu that makes it extremely simple to search out precisely what you’re on the lookout for. A distinguished search bar helps out if the menus aren’t fairly sufficient. There’s additionally an unobtrusive high menu above the principle menu with simple hyperlinks for buyer sign-in, buyer assist, and assist for job candidates who’re being screened. 
  • ATS integrations: Employers who use this service reward HireRight’s ATS and personnel administration integrations. The record of integrations is spectacular, and it consists of corporations like ADP, BambooHR, Click on Boarding, DriverReach, EBE, Greenhouse, JazzHR, Jobvite, Oracle, SmartRecruiters, UKG, and Zoho Recruit—to call a couple of. With these integrations, you may seamlessly carry your HireRight screening course of into your most well-liked ATS software program. When you use JazzHR, for instance, you’ll begin the background test course of from inside JazzHR. JazzHR will then push the request to HireRight, which reaches out to the candidate—whereas protecting the employer within the loop—and requests the required data and authorization from the candidate. HireRight then updates the standing on JazzHR, and the ultimate outcomes could be accessed by way of a hyperlink in your JazzHR dashboard. 
  • Affordability: Although it’s troublesome to entry pricing data for HireRight until you contact the gross sales workforce, our analysis means that HireRight’s customized packages are reasonably priced. The advantage of customized packages is that you just don’t pay for what you gained’t use. While you communicate with the gross sales workforce, they’ll show you how to decide which companies you want, and every merchandise is added to your bundle individually.

The place HireRight Background Test Firm Falls Quick

Screenshot from HireRight's healthcare and life sciences page describing their services in this industry.
HireRight helpfully breaks down which of its companies can greatest serve the wants of varied industries.
  • Lengthy waits: The evaluations we studied from pre-COVID occasions praised HireRight’s fast turnaround occasions for screenings and background checks. Within the post-COVID period, nonetheless, the corporate seems to be battling producing outcomes on time. This difficulty could also be associated to the instability COVID-19 wrought on nearly each aspect of society, together with the 2022 labor scarcity. It’s additionally potential that HireRight’s merger with Normal Data Companies and its acquisition of three extra background test corporations could also be contributing to the slower processing pace. Because the mud from these upheavals begins to settle, customers might discover that wait occasions enhance. 
  • Poor buyer assist: Dozens of buyer evaluations highlighted a typical theme: that HireRight must work on its buyer assist choices. Customers reported sitting by way of hour-long maintain occasions earlier than giving up, having to name buyer assist about the identical difficulty a number of occasions, experiencing dropped calls with no callbacks, and getting no responses to emails. Pandemic-related upheaval could also be partly accountable for this. However current evaluations for GoodHire, a high HireRight competitor, reward GoodHire’s fast and useful customer support, displaying that constructing a strong buyer assist workforce continues to be potential for corporations like HireRight.
  • Candidate expertise points: Whereas HireRight does nicely at making the employer expertise a constructive one, it appears to go away quite a bit to be desired in the case of the job candidate’s expertise. Fairly a couple of reviewers complained of getting to place in loads of effort and time simply to adjust to the background checks required for his or her new employer, typically to the purpose of delaying their begin occasions for brand new positions. 

HireRight Background Test Firm In contrast

We imagine there’s potential in HireRight’s companies, nevertheless it’s not our high suggestion for a background test firm—that title goes to both Intelius or GoodHire for each corporations’ reliability, pace, and reasonably priced pricing. 

  • Intelius — Greatest for limitless background checks
  • GoodHire — Greatest for versatile pricing and intermittent use
  • B&B Reporting — Greatest for next-day background test outcomes
  • Correct — Most reasonably priced background checks for small companies
  • VeriFirst — Greatest background test service for property administration corporations

Closing Verdict

HireRight helps corporations vet their staff and volunteers, providing an array of companies from legal background checks to drug screenings. The corporate’s wide selection of companies is admirable, and with time, we may even see HireRight emerge as a high participant sooner or later.  

For now, nonetheless, we don’t advocate HireRight. As a substitute, we advocate testing the 5 corporations on our record of the highest background test companies