Enhancements for 2021/22

We now have some information about our plans for the approaching yr, as traditional, tons to do, and lots of issues to enhance and construct upon.

Our yr has targeted on enhancing processes behind the scenes, all making ready for a number of the new providers to roll-out to our clients. Our working themes for the following 12 months are Safety & Management. 

The Web has modified since Easyspace began in 1997; there are extra dangers, risks and unscrupulous individuals who need to make the most of different Web customers. Who need to take management over providers and cost strategies and who want to de-fraud customers on-line.

While now we have labored onerous guaranteeing providers are safe over time, it’s time to double down on our efforts.

We’re working onerous on all the next initiatives; some could take time; others are already within the over being baked to perfection…

Tasks underway…

·         Safe Area Forwarding.

·         Safe Card Authentication.

·         Multi-user management panel entry.

·         2Factor Authentication on accounts.

·         {Hardware} & platform upgrades.

Safe Area Forwarding

Every little thing is HTTPS as of late, you will notice that on each respectable trust-worthy web site you go to.  It’s vital, it helps hold the Web safe, and customers safer on-line by guaranteeing information to and from web sites is encrypted.

Just a few of our area title clients requested us develop a product that may ahead domains utilizing HTTPS – so customers will know the web site is safe after they click on on a hyperlink and it forwards to the web site.  “Good concept!”, we thought.  So, we determined to construct it.

Safe forwarding is a quite simple product, and one which’s obtainable proper now from the client management panel.  For instance – it’s splendid for patrons who ahead their .uk area to their .co.uk or .com area.  Very best for patrons who’re severe about their model on-line, and who need to present they’re reliable and dependable to their web site guests.

It’s the primary a part of our focus this yr on Safety and Management. 

Extra data on why HTTPS is vital and why it is best to use it may be discovered by visiting – https://www.yoursupportservices.co.uk/ssl/why

Safe Card Authentication

We determined earlier this yr to alter our bank card/cost processor to make sure that the methods we use have been forward of the curve and prepared for the introduction (in March 2022) of a brand new safe cost system known as Safe Card Authentication (SCA). This improves the already safe card system we at the moment use (3D Safe).


This technique provides our clients extra management of the safety and authentication of their transactions. It additionally helps cut back fraudulent customers; this retains our methods secure, which in flip protects you, our buyer, one thing very near our hearts.

This can be a vital change for us, however we wished to introduce to proceed our marketing campaign for Safety and Management. We’ll do all the pieces we will to minimise any disruption to your transactions, permitting our clients to hold on with their days. Secure within the information that we’re holding you safer on-line. We’ll, after all, provide you with updates on this thrilling replace as we progress.

Multiuser Account Entry

We’re working onerous to introduce new layers of entry and safety to the Easyspace management panel, a loooong overdue operate. 

We admire that you could be need completely different permissions in your account, e.g. billing and finance capabilities or tech customers. We’re engaged on a system that may enable simply that – a number of customers with completely different permissions on the identical Easyspace account.

Under are the completely different roles that any of your contacts will have the ability to carry out…


Proprietor: House owners have permission to carry out the duties of all roles, however with the extra means so as to add or take away contacts, and alter contacts’ roles.

Technical: Technical Contacts can request usernames and passwords and DNS adjustments, in addition to the overwhelming majority of different points. Most contacts who at the moment request help from our Assist Crew shall be Technical Contacts.

Billing: Billing Contacts can request or question invoices. Typically, Billing Contacts could be members of your Accounts Crew, or an individual accountable for finance.

Person Administrator: The power to create customers and assign permissions to different customers

We hope this be launched within the coming months, and top-of-the-line issues about this mission, is it should turn into much more highly effective with one thing known as Two Issue Authentication (2FA) …

Two Issue Authentication (2FA)…

Two Factor Authentication

One of many predominant focuses for the crew is introducing one thing known as Two Issue Authentication to Easyspace accounts. You guessed it, safety and management J

2FA, because it’s typically referred to, merely provides a layer of safety on an elected account. A consumer logs in as traditional. When you’ve got chosen to make use of 2FA, you may be requested to enter a singular code from an authentication app akin to Google Authenticator.

We perceive your providers are important to your enterprise and actions; safety goes hand in hand. While 2FA shall be elective, we are going to encourage the use all with a thoughts to placing you in command of your safety.

Our 2FA performance shall be a characteristic for every degree of consumer entry, and directors can have the choice to allow or disable 2FA per consumer.

{Hardware} & Platform Upgrades

Because the Web turns into extra complicated, the dangers enhance, and we have to make investments extra effort and time in holding our customers secure and safe.

That is an ongoing course of, one which began in 1997 and continues to today.  We make investments hundreds of thousands annually into our infrastructure, {hardware} and software program environments, all with safety and efficiency in thoughts.

Holding the internet hosting infrastructure updated is of paramount significance. We shall be serving to a lot of you progress to new upgraded internet hosting environments within the coming months. This shall be finished with minimal disruption to your service and most help from our groups.

Work has already began on our digital platform, and we’re happy to say that this mission has been very profitable.  With a lot of our server clients already moved and completely satisfied of their new lightning-fast environments. Thus future-proofing the safety and efficiency of their expertise.

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